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Content review interface catching AI errors before publishing
Trust & Safety

What Happens When AI Is Wrong

Hrizn assumes AI will sometimes be wrong. That is why the workflow is designed around prevention and correction, not blind trust.

Content review interface catching AI errors before publishing
The Honest Question

What If AI Gets Something Wrong?

“AI hallucinations will create bad content.” “We cannot risk incorrect vehicle facts.” “If something goes live wrong, ownership will blame us.”

This is the most honest and most important objection. And Hrizn's answer is not “AI won't be wrong.” Our answer is: we assume AI will sometimes be wrong, and we built the entire workflow around that assumption.

AI mistakes are not a reason to avoid AI. They are a reason to use AI responsibly.
Prevention & Correction

How Hrizn Handles AI Errors

Hrizn does not auto-publish: nothing goes live without human approval. This prevents the most damaging failure mode: errors reaching your audience without anyone seeing them first.

Humans remain accountable for verification: AI can draft language, but humans verify facts. This is especially critical for vehicle specs, pricing, incentives, disclaimers, and compliance-sensitive claims.

Compliance Checking reduces predictable mistakes: the system scans for pricing language, competitor references, geographic claims, and OEM nomenclature issues before you even begin your review. See how this supports quality, brand, and compliance protection.

Edits improve future outcomes: when a human corrects an error, that feedback can improve future generation through refined Brand Voice profiles, enriched Dealer DNA, and strengthened guardrails.

Know the Patterns

What 'Wrong' Usually Looks Like

Most AI mistakes fall into predictable categories that are correctable during review:

Confident but incorrect specifics: AI may invent vehicle features, trim names, or pricing that sounds plausible but is wrong

Overgeneralized claims: broad marketing assertions that do not hold up under scrutiny or violate OEM guidelines

Missing context: information that a person familiar with the dealership would naturally include but AI cannot infer

Tone mismatch: content that sounds technically correct but does not match your dealership's personality or local communication style

All of these are correctable when the process includes human review. That is why the review step is mandatory, not a set-and-forget approach. Learn how Hrizn supports OEM compliance requirements across the automotive industry.

Governance

How Governance Prevents Repeat Mistakes

When a team identifies common failure patterns, governance can be strengthened systematically:

Disallowed claims: specific language or promises that should never appear in content (e.g., unauthorized discount amounts, unsupported superiority claims)

Required disclaimers: mandatory legal or compliance language that must accompany certain content types (pricing, incentives, financing)

Required human checkpoints: specific content categories flagged for extra scrutiny during review, such as regulated claims or OEM-sensitive language

The platform separates suggested language from verified facts from final approved output. This three-tier separation ensures that AI drafts are clearly marked as starting points, not authoritative sources.

For Your Team

A Practical Standard for Handling AI Errors

A simple standard: if a statement contains specific facts, a human verifies it. If a claim could be interpreted as a promise, a human reviews it. If something feels uncertain, it does not publish.

Compliance Checking catches many of these issues automatically, but it is designed as a safety net, not a replacement for human judgment. The human review is what makes the system trustworthy.

Hrizn is built to catch issues early and keep accountability human.
The Bottom Line
AI will sometimes be wrong. Hrizn is designed so that when it is, the error is caught before it matters.
Diverse team of dealership professionals standing together
Diverse team of dealership professionals standing together
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